Privacy Policy


Ad Astra Slovakia, s.r.o. is the processor of the personal data you provide to us on the website. We are committed to protecting and respecting your privacy in accordance with the current regulations on the protection of natural persons in the processing of personal data.

Contact information: Ad Astra Slovakia, s.r.o., Polianky 7C, 841 01 Bratislava, e-mail:, ID No.: 52758460, VAT No.: 2121167004

1. What personal data we process
Personal data from contact forms, registrations and emails.
In the contact forms on our website you can ask us for more information about the products and services we offer. In order to provide you with the requested service or information, we need to process the following contact personal data: email address, name, phone number, city/municipality.
Subscription to information messages (e.g. confirmation of form submission) or service emails in subscribed paid services (e.g. contract documents, order confirmation) cannot be cancelled as it is part of the services provided.

2. Method of processing personal data
Your personal data will be handled responsibly and in accordance with applicable European legislation. We use both automated means and manual processing for the processing of personal data. All data is stored on secure servers located in the European Union. The data is not published, transferred or processed outside the EU and is not disclosed or made available to third parties.

All data you enter into the questionnaire is transmitted encrypted with SSL (Secure Socket Layer) certificates. This is a recognised and widely used technique. Data processing is mainly carried out by computer technology, which allows us to ensure the necessary security, reduce the risks of unauthorised manipulation or prevent destruction or loss. Personal data is protected to the maximum extent possible by means of modern technologies that correspond to the level of technological development and the level of risk of misuse.

Access to personal data is restricted to a few authorised and instructed employees and agents. We are committed, as are our employees, to maintaining technical and organizational measures that prevent the misuse, damage, loss or destruction of personal data. We assure you that our employees are required to maintain confidentiality of personal information and security measures, the disclosure of which would jeopardize the security of your personal information.

3. Period of processing of personal data
We process your personal data collected through the contact forms on the website during the provision of the requested service – personal meeting, provision of information about products and services, sending electronic newsletters.

Personal data processed due to the order of services will be stored in our company for 10 years from the time of receipt of your consent in accordance with the law.

4. For what purposes we process personal data
If you express an interest in our products and services, request a personal meeting or have a query about our services, we process your personal data to the extent set out in point 1 on the legal basis of Legitimate Interest.

If you choose to use our paid services, we record the personal data provided by you to the extent necessary for the performance of the contract on the legal basis of Performance of Contract and only for the purpose of fulfilling the obligations of the services provided.

5. Your rights under data protection
You have the following rights in accordance with the processing and protection of personal data:

the right to request access to your personal data from the controller
the right to rectification,
the right to erasure or restriction of the processing of your personal data
you have the right to object to the processing of your personal data
the right to data portability
the right to withdraw your consent to the processing of your personal data at any time
the right to lodge a complaint with a supervisory authority
You can exercise your rights in writing at the controller’s registered office, via the electronic address, or in person orally in a record, which must show who exercised the right, what is claimed and when and by whom the record was made, their signature and your signature; you will be given a copy of the record.

Please note that your right to erasure may be limited by a statutory data retention obligation, which we must respect. In addition, under the law, the courts, law enforcement authorities or other statutory authorities may request the necessary information.

You have the right to lodge a complaint with the supervisory authority, which is the Data Protection Authority.

Every Internet user should be aware that the information he or she discloses may be seen and stored by other users. Therefore, please take care to protect your privacy.

6. Liability
Our company is responsible for compliance with this Privacy Policy and is prepared to demonstrate such compliance to the competent entities.

Ad Astra Slovakia, s.r.o., in Bratislava 1.5.2023